We provide troubleshoot assistance to all, including those who have not purchased from our official stores, but we offer a one year warranty to customers who order from Kano.me and our other official stores!
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This includes:
- Replacements on faulty items
- Replacement on full kits (if we find necessary)
To be able to issue any replacements, we will need proof of purchase such as an order number or receipt.
We will not be able to issue replacements to anybody out of warranty. However, we can advise you with getting the next best alternative to help you with what you need.