Pixel Kit and Motion Sensor Kit on Windows 7, 8 and 10

Summary

You've just tried to install Kano App and an error message Code 216 has appeared similar to this:

For a long time Microsoft have released two versions of their operating system: 32-bit and 64-bit. It sounds odd, but it just describes the way your computer handles information.

Kano App uses 64-bit code, so you'll need to use a computer with a 64-bit version of Windows. 

32-Bit Computers

If your computer is showing 32-bit under system type, sadly Kano App isn't compatible with your computer. You can use any Windows 7/8/10 (64-bit) computer, MacOS (10.9 or later), or Kano OS (3.13 or later). 

How to Check

Microsoft provides a website to help figure out which version your computer is running, but we'll also show you how to find out for Windows 7 and Windows 10.

Windows 10

1. Right click on the Start button.

2. Click on System.
   
   
   
   

3. Here you can check which version you have under System type:
   

Windows 7

1. Click on the Start button.

2. Right click on Computer.

3. Click Properties.
   
   

4. Here you can check which version you have under System type: