Many issues can be fixed by re-installing the Kano OS software. It's quick and easy to do, too!
You will need:
- Memory card with black adapter
- Desktop/laptop computer with a memory card reader
- An Internet connection
We'll use a program called Etcher to write the software to the memory card.
The website will automatically choose the right version of Etcher to install on your computer.
Once Etcher is downloaded, open the program and follow the on-screen instructions to install and run it.
Next, you'll need to check which kit you have. Check out the below list to make sure you download the correct Kano OS image file for your Computer Kit:
Kano OS Image File
Compatible Computer Kit
for the Computer Kit Touch
|Raspberry Pi 3 with a 8GB memory card||for the Computer Kit Complete and Computer Kit Sold February 2016 Onward|
|Raspberry Pi 2 with a 8GB memory card||
for the Computer Kit Sold Before February 2016
|Raspberry Pi 1 with a 8GB memory card||for the Original Computer Kit|
The Kano OS image file is quite a big file, so don't worry if it takes some time to download. If you're not sure what Raspberry Pi you have, you can quickly check this by looking at the white text written on the green Raspberry Pi board (the brain of your computer!)
Take the small memory card (microSD Card) out of the Raspberry Pi of your Computer Kit. It can be found on the underside of the Raspberry Pi.
Slide the small memory card into the black adapter that came with your Computer Kit. It should then look something like this:
Slot the card into your computer's memory card reader.
Open the Etcher program you installed a little earlier on. Click 'Select image'.
Select the file you downloaded and click 'Open'.
Etcher should automatically detect your memory card and select it. If Etcher has chosen the wrong one, click the 'Change' button to select the correct card (it should be either 15.93 GB or 7.9 GB in size depending on your memory card size).
You're ready to go! Click the 'Flash' button to get things started. The computer may need your permission to access the memory card.
The computer is now doing all the hard work. It usually takes between 10-15 minutes to install and validate the new software, so go and make yourself a well deserved cup of tea!
That's it! Once you see the 'Flash Complete' message, take the memory card out of your laptop, remove the black adapter, and put the micro card back inside your Computer Kit. You now have the latest software!
Didn't quite work for you? No problem - let us know and we'd be happy to help!