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My Coding Wand's motion isn’t being picked up!
The “when Wand [direction]” motion requires a quick movement of your Coding Wand in the specified direction to be triggered.
The “while Wand [direction]” motion requires a wave of your Coding Wand, and can be triggered multiple times in one smooth motion.
For more information about using your Coding Wand, see this article.
How to wake up your Coding Wand
If your Coding Wand is left in pairing mode for 3 minutes, it will go to sleep. Your Coding Wand will not go to sleep when it is paired to the Kano Code app.
To reconnect your Coding Wand after it's gone into sleep mode, press the button on your Coding Wand or remove/replace the batteries and then click "Connect" in the Kano Code app.
I'm no longer getting feedback (rumble) from my Coding Wand. Is it broken?
Your Coding Wand is designed to make the most of the battery power available. When your Coding Wand's batteries are almost used up, it will automatically shut down the part that uses the most power - the rumble motor.
If you're still having problems with your Coding Wand, submit a request here and we will have you back up and running in no time.