If you've not received a shipping confirmation email containing the tracking information for your Kano.me order, please check your spam and junk folders first to make sure it hasn't landed there.
If you cannot find the shipping confirmation email, please reach out to us from the email address that you used to place the order. If you reach out to us, please let us know your Kano.me order number and shipping details in your email. We'll then have a look into this for you and provide tracking information.
Please note that we are only able to track orders of our products placed on Kano.me. We are unable to track orders for our products that are placed with our selling partners.